Frequently Asked Questions

Contact us as soon as possible. If your order hasn’t shipped, we’ll do our best to help.

We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover, as well as Shop Pay, Apple Pay, and Google Pay.

Yes. Retailers can shop our wholesale collection through our wholesale page and place orders through our Faire Direct link.

Orders are typically processed within 1–2 business days.

Shipping times vary based on the method selected at checkout. USPS Ground Advantage typically takes 5–7 business days, while USPS Priority Mail takes 2–3 business days. Orders are usually processed within 1–2 business days.

Yes. U.S. orders of $50 or more ship free after discounts. Shipping rates for smaller orders are shown at checkout. See our Shipping Policy for details.

At this time, International shipping is not available.

Yes. You will receive a tracking number by email once your order ships.

If you placed multiple orders and they have not shipped yet, we may be able to combine them. If combined, we may refund any excess shipping charges. Please contact us as soon as possible with your order details. Once orders have shipped, we are unable to combine them.

Please refer to our return policy page for full details on return eligibility and conditions.

Returns or exchanges may be accepted depending on the condition of the item. Please review our return policy or contact us for assistance.

You have 30 days from the date of delivery to request a return.

Most of our socks fit approximately Men’s US 5.5–11 and Women’s US 7–12.5. They are designed with stretch for a comfortable fit. Please check the product page for details.

Yes. Most of our socks are designed to fit a wide range of sizes and can be worn by both men and women. They typically fit Men’s US 5.5–11 and Women’s US 7–12.5. Please refer to the product page for specific details.

Yes. Our socks are designed to be soft, breathable, and comfortable for all-day wear